Terms and Conditions

Please retain your receipts for your proof of purchase.  Proof of purchase is required to ALL exchanges and refunds.  We are happy to email or text your receipts to make keeping a track of them easier if you wish.


Class Booking Terms and Conditions

Across The Board Cake Decorating Class Booking Terms and Conditions

By confirming this booking, you agree to the following terms and conditions:

  1. All classes must be paid in full at the time off booking unless otherwise stated in the class information. Classes that allow part payments must be paid in full 7 days prior to the class.
  2. No refund or credit note will be provided in the case of a no-show unless a medical certificate is presented within 3 days of the class date.  In this circumstance you will be provided with a Class Credit Note of the value of the class less a $30 fee, to be used on another class of your choosing.
  3. Minimum numbers are required to run a class.  If a class does not meet these minimum requirements we reserve the right to cancel the class up to 72 hours before commencement.  In this circumstance you will be provided with a credit note or refund for the full amount you have paid.
  4. If you are unable to attend a class that you have booked you can transfer your payment to another class up to 7 days prior to the start date of the original class.  Refunds will only be provided upon the production of a medical certificate.  The class fee will be refunded less a $30 fee.
  5. In the case of Visiting Teachers, refunds will not be given within 2 month of the class date.  All deposits for international teachers are non-refundable and non-transferable unless someone else books into your place.
  6. Videoing of classes is not permitted under any circumstances.
  7. Photography is allowed within reasonable limits.  Photography of your own work, and the teachers completed items is allowed for personal use only.
  8. All students must wear enclosed shoes.
  9. Children’s classes are for 8 – 16 year olds. A parent or Carer MUST leave contact details on the day of the class. Please don't book adults into these classes as they will be turned away.
  10. 13 years and up classes are for children 13 years up to adults.
  11. Adult classes are for 18 years and older.  You can apply for a child of at least 16 years old to attend an adults class but they are to be accompanied by another class participant of at least 18 years of age.
  12. It is expected that all attendees of classes behave in an appropriate respectful manner.  Any attendee that impedes or disrespects another attendee or staff will be asked to leave the class. 
  13. All classes remain the intellectual property of Across The Board Cake Decorating and/or the teacher.  Notes and class content may not be reproduced in part or in full for teaching purposes.